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Complete a review in our web UI

gotoHuman comes with an off-the-shelf web UI providing reviewers with an inbox to find pending reviews. Reviews themselves are fully customizable based on the individual review templates that you create.

Agent Inbox​

gotoHuman - Inbox

Review UI​

The UI for each review depends on the fields that you added to the corresponding review template.
Reviewers find pending reviews in their Agent Inbox or receive a link in an enabled notification channel (Slack, Email).
The response to the review request will also include a link to the review. If accessible (not with our n8n send-and-wait node) you can also forward this link to reviewers.

gotoHuman - Inbox

External reviewers​

You can add external reviewers to your workspace (go to Settings), so they can complete individual reviews. You can set up email notifications to notify them for new review requests. They receive a unique link to review without needing a user account.

The unique review links for external reviewers are also provided in the response to the review request, allowing you to distribute them through your own channels if needed.

Branding​

The gotoHuman branding on the review page for external reviewers can be removed on all paid plans. On the business plan you can even add your own logo and colors to the agent inbox, the review pages and notification emails.