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Agent Inbox

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Review UI

The UI for each review depends on the fields that you added to the corresponding review template. Reviewers find pending reviews in their Agent Inbox or receive a link in an enabled notification channel (Slack, Email). The response to the review request will also include a link to the review. If accessible (not with our n8n send-and-wait node) you can also forward this link to reviewers.

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External reviewers

You can add external reviewers to your workspace (go to Settings), so they can complete individual reviews. You can set up email notifications to notify them for new review requests. They receive a unique link to review without needing a user account. The unique review links for external reviewers are also provided in the response to the review request, allowing you to distribute them through your own channels if needed.

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Branding

The gotoHuman branding on the review page for external reviewers can be removed on all paid plans. On the business plan you can also add your own logo and colors to the agent inbox, review pages and notification emails.