Create review types

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Review interface

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Fields

Fields are the building blocks of your review interface showing data from your request or capturing user input.

• Display dynamic data (AI-generated or not) for reviewers to verify and edit.
• Collect input, feedback, and decisions from reviewers.
• Add context to help reviewers make accurate, informed choices.

You can use layout elements as well as increase the overall width to further structure the interface.

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Rules

You can define rules to only show certain fields or groups conditionally (e.g. based on a button selection or some other field input). Any fields hidden by these rules will not run input validation and won’t have any effect on the data being reviewed.

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Request schema

You can either send the data in its existing shape and map each field to the corresponding property path (e.g. map a dropdown field stageSelect to the path crmUpdate.stage). Or you use the default shape shown in the example request after adding your fields. Read more about how to send a review request.

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Setup webhook

When a reviewer submits, gotoHuman posts the result to your webhook so your workflow can resume. Add a webhook URL to the review type if you want all completion events of this type to be posted here. If you need to set it dynamically, add a webhookUrl on the request instead. Another way is to set a webhook URL on the agent you are requesting a review for.

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Webhook schema

The schema of the reviewResult in that event matches the structure of the review data you send in your request, plus any additional user input you capture.
We show you a preview of this response webhook in the review type editor. It’s dynamic, so playing with the review preview will show you how edits, inputs and selections will be reflected in the webhook event. Read more about webhooks here.

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Assign to specific reviewers

You can configure a review to be assigned only to selected reviewers from your team. Only the assigned reviewers will see these reviews in their Agent Inbox and receive notifications.
Available on Team plan and above.

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External reviewers

To allow reviewers to access reviews without a user account using a unique link, add them as external reviewers in your team settings and assign them to the review type.
These links are returned for each review request and you can enable email notifications to deliver them.

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Auto-approval

Turn on to automatically approve requests – useful to keep monitoring even autonomous agents in gotoHuman and to easily switch back to human reviews at any time (think agent, prompt, or model updates).