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Create form

Creating a trigger form works similarly to adding fields to a tool review. Add a trigger form to an agent on its details page. gotoHuman - Manual triggers

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Webhook

Trigger form submissions are sent to your agent webhook. When a reviewer submits the form, gotoHuman posts a event: "trigger.submitted" event to your endpoint. See Webhook events for the full payload shape.

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Accessing the form

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Inbox UI

Every trigger form adds a button to your team’s Agent Inbox, so it’s easily accessible. gotoHuman - Manual triggers The trigger form is accessible under a static URL, so it can be easily bookmarked and shared with other people added to your team.
Note, that the trigger form is currently only accessible in our authenticated environment, and not available to external reviewers.